Step 5. Evaluation

Evaluating your workplace health and wellbeing program helps you understand what worked, what didn’t and why. It forms an essential part of your wellness program and is linked to your action plan.

Ongoing evaluation helps you see how the program is making a difference to employees’ health and the workplace environment. It can help identify any improvements you need and if the program is value-for-money.

It’s a way to measure your program’s success both in the short and long-term.

Evaluation looks at whether your strategies and activities were implemented as planned (process evaluation) and whether your goals and objectives have been achieved (impact and outcome evaluation).

After identifying what you want to measure, consider what questions you want to ask, how you will collect the information and who will collect it.

  • Were activities completed on time and within allocated resources?
  • How many employees are participating in the activities?
  • If you have a new policy, such as healthy catering, does everyone support it?
  • If you made a change to the physical environment, such as installing lockers, are they being used by employees?
  • Have employees increased their physical activity?

There are different ways to collect your information. You may choose to use a confidential employee evaluation survey. This can measure satisfaction and participation rates, awareness levels and intent to change behaviour.

Other methods include looking at human resource data, feedback forms, focus groups and in-depth interviews.

Distribute your results to employees, senior management and any stakeholders to promote and celebrate your achievements. Use the results to inform future planning.

See the list of resources at the top of this page.

Step 5. Checklist

  • Have you evaluated employee satisfaction and participation rates in the program?
  • Have you distributed results to employees, senior management and other stakeholders?


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