Step 4. Action plan

You need a wellness program action plan. Your action plan doesn’t need to be complicated. Keep your plan simple and start small. Achieve simple goals and then tackle the complex issues.

An action plan includes:

  • goals—overarching aims of the program
  • objectives—measurable steps to achieve your goals
  • strategies—ways to achieve your objectives
  • activities—the day-to-day tasks to achieve your strategies.

Start thinking about how you are going to measure your program success and records your evaluation ideas in the action plan.

Strategies for Healthy People and Healthy Places

Strategies are important in your action plan—these are the things you will do to achieve your objectives.

Your action plan includes Healthy People and Healthy Places strategies.

Healthy People strategies

  • Provide information on the benefits of healthy eating.
  • Offer program activities to encourage physical activity.
  • Promote and support employees who want to quit smoking.
  • Make health services more accessible, for example, supporting employees to attend medical appointments during work hours.

Examples of Healthy Places strategies

Physical environment

  • Provide facilities to support physical activity.

Policy environment

  • Create a healthy catering policy to encourage healthy food choices.
  • Create a policy on flexible work options to support employees’ work-life balance.

Cultural environment

  • Create a culture where employees feel supported and rewarded.
  • Provide training to managers on how to support employees’ social and emotional wellbeing.

Note: some strategies may fit across more than one type of workplace environment.

Communication and promotion

Communicating and promoting your wellness program to everyone in the workplace is essential. This encourages participation and feedback.

Promote the program to as many employees as possible through:

  • newsletters
  • intranet
  • payslips
  • bulletin boards and posters
  • team meetings
  • word-of-mouth.

Keep messages simple, targeted and personalised. Making them humorous and eye-catching will grab employees’ attention. Give employees ownership of the program. Allow them to tell you what they think, ask questions and make suggestions.

As more employees take part in program activities, you will find there will be stories to share.


Step 4. Checklist

  • Have you developed an action plan based on the needs assessment, which identifies goals, objectives, strategies and activities?
  • Have you included both Healthy People and Healthy Places strategies?
  • Have you communicated the program to employees and included a feedback process?


See Step 5. Evaluation