Criteria for Step 4

Step 4. Action plan

You have a wellness program action plan. The plan includes clear goals and objectives that link to the strategies and activities you want to implement.

Your action plan addresses 3 key areas:

  1. Healthy People—strategies to encourage and support employees to adopt healthy lifestyles.
  2. Healthy Places—changes to make to the physical, policy and cultural environments to support wellness and healthy choices.
  3. Communication and promotion—approaches to promote and encourage employee interest, ownership and participation.

Healthy People strategies can inform and raise awareness and knowledge on specific health issues. However, a best practice wellness program also focuses on improving unhealthy lifestyle behaviours and providing ongoing support to employees to make and maintain positive changes.

One-off events, such as a healthy breakfast or a barbeque, aren’t Healthy People strategies. These types of isolated events need to link in with other activities.

To be effective long-term, plan for a combination of strategies that will make healthy choices the easy choices for your employees.

Identify ways to support your employees to maintain the healthy changes they make.


  • Small workplaces—you encourage healthy eating at work as well as providing information about the benefits of healthy eating. Your workplace invites guest speakers, hosts cooking demonstrations and/or runs a healthy recipe competition. You promote activities in the workplace and create opportunities for employees to give you feedback.
  • Medium sized workplaces—you encourage employees to increase their levels of physical activity and provide information about the benefits of being physically active.
    You promote activities, such as a 12-week walking challenge. In addition, you also provide employees with pedometers, hats and sunscreen to encourage them to participate in the walking challenge.
  • Large workplaces—you support employees who want to quit smoking. You provide information on the health effects of smoking and the benefits of quitting as well as access to support services such as Quitline and a peer support program. Your organisation develops a smoke-free policy and hosts information sessions.
    You promote wellness activities in the workplace through employee emails, flyers, newsletters and posters.

See Criteria for Step 5. Evaluation