Criteria for Step 4

Step 4. Action plan

You have a wellness program action plan you revise each year. The plan includes clear goals and objectives that link to the strategies and activities you want to implement.

Your action plan addresses 3 key areas:

  1. Healthy People—strategies to encourage and support employees to adopt healthy lifestyles.
  2. Healthy Places—changes to make to the physical, policy and cultural environments to support wellness and healthy choices.
  3. Communication and promotion—approaches to promote and encourage employee interest, ownership and participation.

Healthy People strategies can inform and raise awareness and knowledge on specific health issues. However, a best practice wellness program also focuses on improving unhealthy lifestyle behaviours and providing ongoing support to employees to make and maintain positive changes.

One-off events, such as a healthy breakfast or a barbeque, aren’t Healthy People strategies. These types of isolated events need to link in with other activities.

To be effective long-term, plan for a combination of strategies that will make healthy choices the easy choices for your employees. Identify ways to support your employees to maintain the healthy changes they make.


  • Small workplaces—you support employees who want to achieve and maintain a healthy weight by providing information about the benefits of being physically active and healthy eating:
    • You promote the Get Healthy and Coaching Service and a 12-week walking challenge.
    • Your workplace has developed and implemented a flexible work hours policy to enable employees to attend activities during work time.
    • You provide facilities such as lockers to support employees to be physically active.
    • In addition you develop a healthy food and drink options statement or policy that outlines the value the organisation places on healthy eating.
  • Medium sized and large workplaces—you support employees who want to quit smoking and improve their social and emotional wellbeing:
    • You provide information on the health effects of smoking and the benefits of quitting as well as access to support services such as Quitline and a peer support program.
    • Your organisation develops a smoke-free policy and hosts information sessions.
    • Your workplace hosts ‘How to achieve work-life balance’ information sessions and promotes the services of the employee assistance program.
    • You engage an external provider to train managers on how to support employees’ social and emotional wellness.

See Criteria for Step 5. Evaluation